Shangri-La Tanjung Aru, Kota Kinabalu
No. 20, Jalan Aru, Tanjung Aru, 88100 Kota Kinabalu, Sabah, Malaysia
4.9/5
99% der Gäste empfehlen es
Beschreibung
Shangri-La Tanjung Aru, Kota Kinabalu is an iconic five-star beachfront resort in Kota Kinabalu, Sabah. Nestled along Tanjung Aru Beach in Kota Kinabalu, Sabah, it sits within 25 acres of lush tropical gardens and is renowned as one of the world’s premier sunset resorts. The resort features 498 guest rooms and suites, inspired by the native natural beauty of Borneo. It is divided into two wings: the Tanjung Wing and the Kinabalu Wing. The Tanjung Wing offers premium accommodations focusing on sea-view rooms, and selected rooms grant access to the Horizon Club lounge privileges. The Kinabalu Wing caters primarily to family travellers; most rooms come with private balconies with views of the South China Sea or distant Mount Kinabalu.
The resort’s famous landmark is the Sunset Bar, which boasts world-class ocean sunset views and is an iconic must-visit spot in Kota Kinabalu. Resort facilities include a large main swimming pool, kids’ water park with slides, CHI, The Spa (Shangri-La’s signature spa), a private yacht jetty, fitness centre and kids’ club. The resort houses six distinctive restaurants and bars, including Shang Palace Cantonese restaurant, Café TATU international buffet and Coco Joe’s beach bar & grill. Approximately a 10-minute drive from Kota Kinabalu city centre and merely 10 minutes from Kota Kinabalu International Airport, it enjoys convenient transportation. As Sabah’s most popular beachfront resort, it is ideal for family holidays and honeymoons.
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Regeln
Check-in
15:00
Check-out
12:00
Hotelrichtlinien
Check-in & Check-out
Check-in Time: After 15:00
Check-out Time: Before 12:00
Front Desk Service: 24-hour front desk
Check-in Requirements: Guests checking in must be at least 18 years of age.
Deposit Policy
- Deposit: A deposit will be collected upon check-in at RM300 per night, calculated based on the total length of stay.
- Accepted Payment Methods: Credit card, cash.
- Deposit Refund: The deposit will be refunded to the original payment account after check-out. It generally takes 2–4 weeks for the funds to arrive, subject to the bank’s processing timeline.
Children & Extra Bed Policy
- Children Stay: Children of all ages are welcome.
- Adult Rate Policy: Guests aged 12 and above will be charged as adults.
**Children's Breakfast Charges**
- Up to 2 children under 6 enjoy complimentary breakfast accompanied by a paying adult. A 50% discount applies for extra children or children aged 7–11. Reference price for adult breakfast: approximately MYR112 per person (price subject to change, please confirm at resort front desk).
- Baby Cot: Complimentary baby cots available, subject to room availability. Please contact the resort in advance to reserve.
- Extra Bed: Extra bed available by reservation. RM106 per person per night for children aged 7–11, RM212 per person per night for guests aged 12+, payable on-site.
- Room Occupancy Limit: The maximum occupancy per room follows the stated limit of each room type. Please contact the resort for additional guest arrangements.
Smoking Policy
Smoking Policy: Smoking is prohibited in all guest rooms and indoor areas of the resort. Smoking is only permitted in designated outdoor zones.
Pet Policy
Pets and service animals are not permitted to stay at the resort.
Tourism Tax & Local Levies
Tourism Tax for Foreign Guests: RM10 per room per night, effective from 1 January 2023, payable upon check-in. Guests holding valid Malaysian MyKad or MY PR Permanent Resident Card are exempted.
Parking Policy
- Self-Parking: Private resort car park, complimentary for in-house guests, no prior booking needed.
- Parking Bays: On-site parking available on a first-come, first-served basis.
Cancellation & Prepayment Policy
- Cancellation and prepayment terms vary by room type and rate plan. Please review the terms of your selected rate at the time of booking.
- A prepayment of 30% will be required upon booking for reservations of 3 rooms or more, or bookings longer than 3 nights.
Group Bookings
Separate group terms apply for reservations of more than 10 rooms booked in one single booking. A security deposit of 50% of total invoice amount is required, and terms differ from individual bookings.
Dining Policies
- Café TATU: International buffet restaurant, all-day dining;
- Sunset Bar: Beachfront open-air bar for sunset viewing, serving beverages and light bites;
- Shang Palace: Cantonese fine dining restaurant.
- Outside Alcohol: Corkage fees apply for consumption of personal alcoholic beverages inside restaurants and public areas.
Other Services
- WiFi: Complimentary high-speed WiFi throughout the resort.
- Luggage Storage: Luggage storage available before check-in and after check-out.
- In-Room Safe: Private safe provided in every guest room.
- Housekeeping: Daily housekeeping service.
- Laundry & Dry Cleaning: Paid laundry and dry cleaning services available.
- Airport Transfer: Airport pick-up and drop-off available by prior arrangement; additional charges apply.
- Swimming Pool: Main pool and kids water park with slides for in-house guests.
- Fitness Centre: Available.
- CHI, The Spa: Available; non-staying guests may also book treatments by appointment.
- Kids Club: Available for children aged 5–12.
- Accessibility: Accessible guest rooms and public facilities available.
Important Notes
1. Please inform the resort of your estimated estimated arrival time in advance. You may fill in the booking remarks field or contact the resort directly.
2. All special requests (baby cot, high-floor room, sea view room, etc.) are subject to room availability. The resort cannot guarantee fulfilment, and extra charges may apply for selected special services.
3. Strongly odorous fruits such as durian and mangosteen are prohibited within resort premises (standard regulation for hotels in Malaysia).
4. The above policies are for reference only and subject to adjustment by the resort. Confirm the latest terms with the resort before making your booking.
Alle anzeigen
Ort
No. 20, Jalan Aru, Tanjung Aru, 88100 Kota Kinabalu, Sabah, Malaysia
Bewertungen
4.9/5
Hervorragend
Basierend auf
3452 Bewertungen
Hervorragend
3170
Sehr gut
231
Durchschnittlich
51
Mangelhaft
0
Schrecklich
0
Sakura Santos
06/20/2026 11:35
A gem of a hotel
It felt like a home away from home.
Hakim Chong
08/17/2026 21:00
A dream vacation
The air conditioning worked perfectly and quietly. The pool area was clean, warm and never felt crowded. Everything worked exactly as it should.
Arun Reyes
11/03/2025 21:26
One of the finest hotels around
Housekeeping was thorough and respectfully timed. Everything worked exactly as it should. Great hotel for both business and leisure trips.
Mia Gomez
08/21/2026 13:02
A fantastic find
Check-in was fast and the reception staff were wonderful.
Diego Silva
05/19/2026 10:16
Five stars well deserved
The pool area was clean, warm and never felt crowded. Travelling with kids was easy thanks to the helpful staff.
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